Refund Policy
Effective Date: December 30 2025
At Glowup Detailing, we take pride in the quality of our services, including ceramic coatings, paint correction, and detailing. Our goal is to ensure you are completely satisfied with the work we perform.
1. Refund Requests
If you believe there is an issue with the service provided, you must submit a refund or service review request within 7 days of the completion of the service. Requests submitted after this period may not be accepted.
2. Inspection and Assessment
Once a refund request is submitted, our team will inspect your vehicle to assess the issue. This inspection will determine whether the problem can be corrected or if a refund is appropriate.
3. Resolution
If the issue can be resolved, we will offer to rectify the problem at no additional cost.
Refunds are not guaranteed and will only be considered if the issue cannot be reasonably corrected.
4. Exclusions
Refunds or corrections will not be provided for:
Normal wear and tear after the service
Damage caused by external factors unrelated to our services
Customer modifications or neglect after service completion
5. Contact
To request a review, please contact us with your booking details and a description of the issue:
Email: glowupdetailingaus@gmail.com
Phone: +61403686486
We are committed to delivering high-quality detailing services and ensuring your satisfaction.